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The Independent Automotive Aftermarket Federation

MAHLE outlines vision for UK aftermarket

Date: Friday 18 December 2020

Pioneering service solutions business, MAHLE, explores its vision for the future of the UK aftermarket as it celebrates 100 years in business.

Independent workshops and parts distributors feel a sense of uncertainty, particularly over the past year, and with many external factors and legislation influencing their future business plans, many are asking: What does the aftermarket of tomorrow look like? Which technologies will become an integral part of the workshop? Which qualifications will my employees need? Which spare parts should I keep in stock, and what workshop equipment will be needed for the vehicles of tomorrow?

MAHLE believes drive options are a key part of the aftermarket’s future. The composition of the vehicle fleet will have a decisive impact on day-to-day business, along with specific conditions in the various markets, such as regulatory or infrastructural aspects. As the share of vehicles with automatic transmissions is also increasing, workshops must be able to provide more services in this area.

In the OEM sector, MAHLE remains open to all technologies and drive types, preparing itself and its customers for the diversified powertrain of the future. As a group, MAHLE has long been committed to exploiting the potential of all powertrain technologies that can and must be employed to achieve climate goals. This approach has given MAHLE a comprehensive know-how in all aspects relating to drive types and air conditioning technology, which is unique in the industry.

Looking ahead to 2030, forecasters are predicting the share of hybrid vehicles in the passenger car sector will have risen from around three percent today to roughly one fifth by then. For battery-powered electric vehicles, MAHLE anticipates an increase from around one percent at present to approximately 16 percent. In the commercial vehicle sector, battery-powered electric and hybrid drives will account for about 14 percent in 2030. The combustion engine will therefore play a leading role for much longer in this market segment.

For the aftermarket, this means that with the introduction of new technologies and diversified powertrains, there will be new challenges for workshops, but mostly tremendous opportunities and new business segments.

Training and further education requirements for workshop employees will also be higher. They will have to broaden their horizons in the face of these developments, for which they need training and relevant information.

Despite the challenging conditions, MAHLE believes that technological change and diversified powertrains should in no way be a threat to the business of workshops. On the contrary, they see an array of new business areas and activities that present companies with new opportunities and possibilities.

Like MAHLE, other businesses should continue to prepare for the future. MAHLE is successfully translating its OEM expertise and forecasts on mobility into its aftermarket offering. In this way, it can align its aftermarket portfolio accordingly to future global markets and the specific conditions under which customers will operate.

Jonathan Walker, Managing Director MAHLE Aftermarket Ltd, said: “MAHLE’s development has seen us evolve from a pure spare parts supplier to a solutions provider. We therefore enable our customers to tap into new business segments in the aftermarket of tomorrow. At the same time, we’re becoming more streamlined, more agile, and faster; we’re reducing delivery times by expanding our logistics structures. We’re increasing the availability of parts and creating new and up-to-date information services, such as the MAHLE CustomerCare Portal.

“We believe that technological change and diversified powertrains should in no way be seen as a threat to the business of independent workshops. On the contrary, we see an array of new business areas and activities that present companies with new opportunities and possibilities. MAHLE Aftermarket is ideally positioned to actively accompany you through this transformation.”